Without a governed workflow
- A request leaves the branch with no clear next owner.
- Field, desk and QC work compete on one invisible clock.
- A delayed case appears only after the customer follows up.
For customers
Verifications closed on time — and visible at every stage.
Banks, NBFCs, fintechs, RCU and HR teams use verifyON to raise verification cases and watch them move — from origination to field visit to QC to report — inside one governed system.
From a request to a result
The case should never disappear between the branch and the field.
With verifyON
- Every case has a live stage, owner and route.
- Field, back-office and QC each work to their own TAT clock.
- Exceptions surface as statuses your team can act on.
Verification inventory
The checks your teams already need — on one set of rails.
Contact Point Verification
Residence, office and business address checks with photo and document evidence, plus location and distance stamping.
RCU & sampling
Pre- and post-sanction sampling for risk-containment teams.
Employment checks
Pre- and post-employment verification for white- and blue-collar roles.
Education verification
Certificate and institution checks routed through the same governed workflow.
Police verification
Police verification through authorised channels.
Document verification
Physical and digital document checks with configurable document types.
KYC & API checks
PAN, GST, bank account, OCR and other instant checks, metered through the prepaid wallet.
Case lifecycle
A handoff chain your operations team can actually see.
- 01
Originate
Raise a case one at a time, in bulk through Excel, or through the customer portal.
- 02
Route
The case is assigned by PIN code and route to a mapped field executive.
- 03
Execute
The field visit captures structured answers with photo and document evidence.
- 04
Review
Back-office and QC teams work from dedicated trays before closure.
QC Tray Pending - 05
Close & report
The closed case feeds configurable PDF and Excel MIS reporting.
Completed-TAT Breached
TAT governance
One case. Separate clocks for the work that matters.
TAT matrices can be set by product, bank, branch and agency. That makes a delay visible at the stage where it happened, instead of letting it hide in a final report.
01
Field
Route, visit and evidence collection
02
Back-office
Desk review and exception handling
03
QC
Quality review and re-verification
Breach status surfaced to the team
Completed-TAT BreachedControl by design
The operating controls regulated teams expect.
Role and branch scope
Menu-level RBAC can be applied down to branch scope.
Tenant segregation
Data is isolated at the tenant level.
Reconstructable case history
Reassignments, payments and KYC calls are retained with the case.
Built to align with RBI outsourcing guidelines and DPDP data-protection requirements.
Plans that follow the work
Start with the workflow. Choose the plan around it.
Subscription plans
Plans are sized around verification volume, users and features.
Prepaid wallet
Instant digital checks deduct per transaction from a prepaid balance, with every deduction logged.
A route into the platform
Sign up to raise cases, or talk with the team about the right operating model.
verifyON
Bring every verification into view.
Raise the case. Track the route. Govern the close.